MD NEO TECH provides robust front desk management services, handling all essential administrative activities for healthcare providers. Our highly trained team excels in managing front office operations such as patient scheduling, accurate data entry, insurance eligibility verification, and pre-authorizations. These processes significantly reduce claim denials and enhance overall practice revenue. By ensuring that thorough and authentic patient data is collected from the start, our front desk specialists lay the foundation for an efficient and error-free medical billing cycle, ultimately boosting organizational profitability.
Our front desk management team gives priority to accurately managing patients’ phone calls digitally. MD NEO TECH’s front desk team ensures that each call is answered with precision to obtain the correct information, contributing to smoother administrative workflows and enhanced patient satisfaction.
MD NEO TECH front desk staff take great care of prior and retro authorizations for surgeries, medications, and procedures performed at the facility. We maintain close contact with insurance providers and promptly submit any required patient information to ensure timely approvals and minimize delays.
We have a team of experts skilled in various aspects of surgery scheduling and data interpretation. From receiving referrals from primary care offices to submitting medical records and confirming surgical appointments, MD NEO TECH handles the entire process with precision and efficiency.
MD NEO TECH’s experts take great care in handling and migrating patients’ data across different software platforms. Our robust workforce ensures efficient and secure data migration within the targeted timeframe, minimizing disruption and maintaining data integrity throughout the process.
Our medical front office management experts at MD NEO TECH can efficiently verify chronic patient eligibility, review their documents, engage with patients, record each call, and perform medication reconciliation. We also handle patient follow-up calls and provide you with timely updates on their health status.
Our front office management team at MD NEO TECH is fully aware of the prescription forwarding process and ensures there are no delays. Medication refill requests are promptly forwarded to medical assistants for quick and accurate handling.
As soon as the doctor’s office forwards the list of patients’ amounts to MD NEO TECH, our medical front office management professionals promptly initiate the process and accurately update or post the payments against their respective billing records.
All calls are recorded and securely stored for three months. They are actively monitored by our professional medical control team to ensure compliance and support internal audits.
Every hospital or healthcare system is unique—so why settle for a one-size-fits-all RCM solution? MD NEO TECH offers a fully customized Revenue Cycle Management service tailored to meet the specific needs of your organization. Our RCM experts work around the clock to accelerate collections, secure prompt reimbursements, identify hidden revenue opportunities, and reduce denied claims.
By leveraging our advanced medical billing platform, healthcare providers can focus on delivering exceptional patient care while we handle the complexities of billing. Our team rigorously pursues denied or down-coded claims to ensure you receive maximum reimbursement with minimal delays.
The accuracy and timeliness of MD NEO TECH’s billing services have improved our workflow drastically. I highly recommend their team to any practice.
MD NEO TECH handles our claims with precision and speed, allowing us to focus more on patient care. Their team is truly dependable.
Their detailed reporting and seamless claim process help us stay organized and efficient. MD NEO TECH is a game changer.
Their detailed reporting and seamless claim process help us stay organized and efficient. MD NEO TECH is a game changer.
I’ve worked with multiple billing providers, but MD NEO TECH stands out for their transparency and responsiveness. Highly recommended.
The level of care and personalized treatment I received exceeded my expectations. Dr. Smith's dedication and the friendly atmosphere made the difference.